The Influence of Organizational Culture and Organizational Support on Employee Engagement among Civil Servants at the Nutrition Installation of Dokter Soedarso Regional General Hospital Pontianak
DOI:
https://doi.org/10.55927/ijsmr.v4i8.131Keywords:
Organizational Culture, Organizational Support, Employee Engagement.Abstract
This study examines the influence of organizational culture and organizational support on employee engagement among civil servants at the Nutrition Installation of Dokter Soedarso Regional General Hospital Pontianak. Using an associative quantitative approach, data were collected from 30 respondents through questionnaires and analyzed using multiple linear regression. The results show that organizational culture and organizational support positively and significantly affect employee engagement, both partially and simultaneously. Organizational support has a stronger influence than organizational culture. These findings imply that hospital management should strengthen organizational values, supervisor support, recognition, employee welfare, and adequate working conditions to improve employees’ enthusiasm, dedication, and involvement in their work.
References
Adamy, M. (2016). Manajemen sumber daya manusia. UNIMAL Press.
Busro, M. (2018). Teori-teori manajemen sumber daya manusia. Prenadamedia Group.
Chandra, R., & Adriansyah, D. (2017). Pengaruh beban kerja dan stres kerja terhadap kinerja karyawan pada PT Mega Auto Central Finance Cabang Langsa. Jurnal Manajemen dan Keuangan, 2(1), 670–678.
Edison, E., Anwar, Y., & Komariyah, I. (2017). Manajemen sumber daya manusia. Alfabeta.
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500–507.
Faeq, D. K., & Saleh, P. F. (2025). Exploring the impact of ergonomics on employees’ nonattendance behaviors: The mediating role of work engagement. SAGE Open, 15(3), Article 21582440251353296. https://doi.org/10.1177/21582440251353296
Febriansyah, H., & Ginting, H. (2020). Dimensi employee engagement. Prenadamedia Group.
Ghozali, I. (2018). Aplikasi analisis multivariate. Badan Penerbit Universitas Diponegoro.
Godineau, F. S., Fall, A., & Carassus, D. (2022). The influence of perceived organizational support and organizational commitment on absenteeism in the local public sector. Gestion et Management Public, 9(2), 79–97. https://doi.org/10.3917/gmp.092.0079
Hawabi, A. I. (2023). Pengaruh persepsi dukungan organisasi dan karakteristik pekerjaan terhadap employee engagement pada pegawai negeri sipil di Kabupaten X. Tabsyir: Jurnal Dakwah dan Sosial Humaniora, 4(4), 117–125. https://doi.org/10.59059/tabsyir.v4i4.513
Hidayah, I. N., & Sari, D. K. (2022). The influence of transformational leadership style, organizational culture, perception of organizational support on hospital employee engagement. Indonesian Journal of Law and Economics Review, 16, 10–21070. https://doi.org/10.21070/ijler.v16i0.813
Luthans, F. (2011). Organizational behavior: An evidence-based approach (12th ed.). McGraw-Hill/Irwin.
Manurung, N. A., Absah, Y., & Anizar, A. (2025). Implementation of key performance indicator (KPI) system, absence and organizational culture on employee performance at PT Prima Husada Cipta Medan. International Journal of Economics and Management Research, 4(3), 785–795. https://doi.org/10.55606/ijemr.v4i3.690
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2017). Human resource management: Gaining a competitive advantage (10th ed.). McGraw-Hill Education.
Nuswantoro, M. A. (2021). Pengaruh dukungan organisasi, budaya organisasi terhadap employee engagement yang berimplementasi pada loyalitas kerja: Studi kasus pada BPR Arto Moro Semarang. Solusi, 19(2), 240–249. https://doi.org/10.26623/slsi.v19i2.3425
Pande, L. (2024). A study on the relation between organisation culture and employee engagement. Journal of Commerce, 1(2), 172–181. https://doi.org/10.5281/zenodo.13477039
Rahmatunnisa, R., Endratno, H., Windhiandoni, H., & Randikaparsa, I. (2025). The influence of work environment, work-life balance, and perceived organizational support on employee engagement. Indonesian Journal of Business Analytics, 5(4), 3099–3116. https://doi.org/10.55927/ijba.v5i4.15170
Ramadhani, N. S. (2025). The effect of organizational culture on employee engagement in service industries. Global Research in Economics and Advanced Theory (GREAT), 2(4), 152–158. https://doi.org/10.65788/greatjournal.v2i4.86
Robbins, S. P., & Judge, T. A. (2019). Organizational behavior (18th ed.). Pearson.
Sari, I. P., & Mahdi, I. (2025). The influence of organizational culture and organizational support on civil servants’ work ethic at the Wajok Hulu Outpatient Health Center in Mempawah Regency. EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis, 13(2), 1177–1190. https://doi.org/10.37676/ekombis.v13i2.7316
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293–315. https://doi.org/10.1002/job.248
Sedarmayanti. (2019). Manajemen sumber daya manusia reformasi birokrasi dan manajemen pegawai negeri sipil. PT Refika Aditama.
Siregar, S. (2020). Statistik parametrik untuk penelitian kuantitatif. PT Bumi Aksara.
Sugiyono. (2019). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta.
Syarifuddin, S., & Al Saudi, I. (2022). Metode riset praktis regresi berganda dengan SPSS. Bobby Digital Center.
Tabun, M. A. (2021). Pengaruh budaya organisasi terhadap employee engagement pada karyawan BAAK Universitas XYZ di Jakarta. Banking & Management Review, 10(1), 1357–1368. https://doi.org/10.52250/bmr.v10i1.300
Republik Indonesia. (2023). Undang-Undang Republik Indonesia Nomor 17 Tahun 2023 tentang kesehatan. Kementerian Kesehatan Republik Indonesia. https://kemkes.go.id/id/undang-undang-republik-indonesia-nomor-17-tahun-2023-tentang-kesehatan
Usni, A. R., & Mahdi, I. (2025). The influence of work stress and employee engagement on job satisfaction of civil servants in the service section of UPT Klinik Utama Sungai Bangkong, West Kalimantan Province. Electronic Journal of Education, Social Economics and Technology, 6(2), 1–8. https://doi.org/10.33122/ejeset.v6i2.816
Zahara, L., & Kasmiruddin, K. (2025). Pengaruh budaya organisasi terhadap employee engagement melalui kepuasan kerja karyawan sebagai variabel intervening pada CV Prima Sugih Abadi. eCo-Fin, 7(1), 14–23. https://doi.org/10.32877/ef.v7i1.1660
