The Influence of Motivation and Perceived Organizational Support on the Innovative Behavior of Civil Servants at the Singkawang City Investment and Labor Office
DOI:
https://doi.org/10.55927/ijsmr.v4i8.132Keywords:
Motivation, Perceived Organizational Support, Innovative Behavior, Civil Servants, Public OrganizationsAbstract
This study aims to analyze the influence of motivation and perceived organizational support on the innovative behavior of Civil Servants at the Investment and Manpower Office of Singkawang City. This study employed a quantitative method with an associative approach. Data were collected through questionnaires distributed to 34 Civil Servants selected using a saturated sampling technique and analyzed using multiple linear regression with SPSS. The results indicate that motivation and perceived organizational support have positive and significant effects on innovative behavior, both partially and simultaneously. Perceived organizational support was found to have a relatively stronger contribution to innovative behavior than motivation. These findings suggest that employees are more likely to generate, promote, and implement new ideas when they have strong work motivation and perceive that the organization values their contributions, supports their development, and cares about their well-being.
References
Agustina, A. S., & Mahdi, I. (2025). The influence of motivation and self-efficacy on normative commitment of teachers at SMK Negeri 4 Pontianak. Jurnal Manajemen Bisnis, 12(1), 88–100. https://doi.org/10.33096/jmb.v12i1.963
Al-Taie, M., & Khattak, M. N. (2024). The impact of perceived organizational support and human resources practices on innovative work behavior: Does gender matter? Frontiers in Psychology, 15, Article 1401916. https://doi.org/10.3389/fpsyg.2024.1401916
Amin, M., Djalil, M. A., & Halimatussakdiah. (2025). The effect of training on innovative work behavior mediated by employee engagement and career development as a moderation variable in employees of the Aceh Agriculture and Plantation Service. International Journal of Scientific Research and Management, 13(3), 8594–8603. https://doi.org/10.18535/ijsrm/v13i03.em08
Busro, M. (2018). Teori-teori manajemen sumber daya manusia. Prenadamedia Group.
de Jong, J. P. J., & den Hartog, D. N. (2010). Measuring innovative work behaviour. Creativity and Innovation Management, 19(1), 23–36. https://doi.org/10.1111/j.1467-8691.2010.00547.x
Eder, P., & Eisenberger, R. (2008). Perceived organizational support: Reducing the negative influence of coworker withdrawal behavior. Journal of Management, 34(1), 55–68. https://doi.org/10.1177/0149206307309259
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500–507. https://doi.org/10.1037/0021-9010.71.3.500
Fata, R. (2020). Pengaruh dukungan organisasi dan kontrol diri terhadap disiplin kerja karyawan di PT. X di Kabupaten Sleman. Jurnal Psikologi, 16(2), 28–36. https://ejournal.up45.ac.id/index.php/psikologi/article/view/743
Ghozali, I. (2021). Aplikasi analisis multivariate dengan program IBM SPSS 26 (Edisi ke-10). Badan Penerbit Universitas Diponegoro.
Hamali, A. Y. (2016). Pemahaman manajemen sumber daya manusia: Strategi mengelola karyawan. CAPS.
Hammond, M. M., Neff, N. L., Farr, J. L., Schwall, A. R., & Zhao, X. (2011). Predictors of individual-level innovation at work: A meta-analysis. Psychology of Aesthetics, Creativity, and the Arts, 5(1), 90–105. https://doi.org/10.1037/a0018556
Hasibuan, M. S. P. (2020). Manajemen sumber daya manusia (Edisi revisi). Bumi Aksara.
Istiqomah, I., & Mahdi, I. (2025). The influence of work ethic and organizational culture on organizational commitment of civil servants in Pemangkat Community Health Center, Sambas Regency. EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis, 13(2), 1551–1562. https://doi.org/10.37676/ekombis.v13i2.7348
Kleysen, R. F., & Street, C. T. (2001). Toward a multi-dimensional measure of individual innovative behavior. Journal of Intellectual Capital, 2(3), 284–296. https://doi.org/10.1108/EUM0000000005660
Machali, I. (2021). Metode penelitian kuantitatif: Panduan praktis merencanakan, melaksanakan, dan analisis dalam penelitian kuantitatif. Fakultas Ilmu Tarbiyah dan Keguruan, Universitas Islam Negeri Sunan Kalijaga Yogyakarta.
Maharani, A. D., & Izzati, U. A. (2026). The role of perceived organizational support in enhancing innovative work behavior among vocational school teachers. Journal of English Language and Education, 11(1). https://doi.org/10.31004/jele.v11i1.1914
Margaretha, M., Sudiro, A., Kurniawati, D. T., & Prabandari, S. P. (2025). Enhancing innovative work behavior through perceived organizational support: The mediating role of person-organization fit. Problems and Perspectives in Management, 23(2), 583–594. https://doi.org/10.21511/ppm.23(2).2025.42
Maulina, D. S., Prahiawan, W., & Mumtazah, L. (2024). The effect of employee absenteeism and turnover on innovation and organizational performance. Journal of Economy, Accounting and Management Science, 5(2), 142–150. https://doi.org/10.55173/jeams.v5i2.63
Mumpuni, A. W. (2023). Pengaruh pendidikan dan pelatihan terhadap motivasi kerja pegawai nakes Pusat Mata Nasional Rumah Sakit Mata Cicendo. Jurnal Ekonomi Manajemen Bisnis dan Akuntansi, 1(2), 97–107. https://doi.org/10.59820/emba.v1i2.44
Nardo, R., Helia, S., & Jaya, A. (2022). Perilaku inovatif SDM dalam organisasi: Kajian teoritis dan praktis. Media Sains Indonesia.
Peelle, H. E., III. (2007). Reciprocating perceived organizational support through citizenship behaviors. Journal of Managerial Issues, 19(4), 554–575.
Putri, A. T., & Izzati, U. A. (2022). Hubungan antara persepsi dukungan organisasi dengan perilaku inovatif pada guru. Character: Jurnal Penelitian Psikologi, 9(6), 84–96. https://doi.org/10.26740/cjpp.v9i6.47315
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698–714. https://doi.org/10.1037/0021-9010.87.4.698
Sinambela, L. P. (2016). Manajemen sumber daya manusia: Membangun tim kerja yang solid untuk meningkatkan kinerja. Bumi Aksara.
Siregar, S. (2020). Metode penelitian kuantitatif: Dilengkapi dengan perbandingan perhitungan manual dan SPSS. Prenadamedia Group.
Sugiyono. (2023). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta.
Sunarto, & Suparji. (2020). Monograf peran perceived organizational support dan organizational commitment dalam model kinerja SDIDTK. Prodi Kebidanan Magetan, Poltekkes Kemenkes Surabaya.
Susanti, F., & Lizarti. (2021). Pengaruh motivasi dan kepuasan kerja terhadap perilaku inovatif karyawan Kantor Perwakilan Bank Indonesia Provinsi Sumatera Barat. Jurnal Administrasi Sosial dan Humaniora, 4(3), 111–121. https://doi.org/10.56957/jsr.v4i3.189
Wahyudi. (2019). Pengaruh disiplin dan motivasi terhadap kinerja karyawan. Scientific Journal of Reflection: Economic, Accounting, Management and Business, 2(3), 351–360. https://doi.org/10.37481/sjr.v2i3.84



















