Analysis of Work Discipline Development on Employee Job Satisfaction in the Human Resources Division of PT. XYZ
DOI:
https://doi.org/10.55927/ijsmr.v4i8.138Keywords:
work discipline coaching, job satisfaction, HR division, qualitative researchAbstract
This study aims to analyze the implementation of work discipline coaching, describe employee job satisfaction, and examine how discipline coaching is related to employee job satisfaction in the HR Division of PT. XYZ. This study uses a qualitative descriptive approach. Informants consisted of one HR Manager and eight HR staff. Data were collected through interviews, observations, and documentation and analyzed through data reduction, data presentation, and conclusion drawing, with source, technique, and theoretical triangulation. The findings show that discipline coaching is implemented through regulations, direction, supervision, warnings, and sanctions, but its effectiveness is constrained by regulations that are not fully adaptive to operational needs, inconsistent sanction application, and repeated violations. Job satisfaction is generally good, particularly in relationships with superiors, but workload inequality remains a concern. The study concludes that consistent, fair, and adaptive discipline coaching supports employee job satisfaction by strengthening work order, responsibility, and clarity of duties.
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